The Aerogility Model

• Software agents represent the Aftermarket resources - people, assets and processes.
• For each resource we capture their purpose, business goals and objectives.
• The interactions between the agents - Aftermarket resources - are determined by easily changed parameters covering overall strategies, management policies and organisation configurations, as well as business processes and rules.
• The overall Aftermarket model yields SLA, KPI and operating metrics.

An initial model can be implemented in a few weeks. The model can be continually improved and updated to reflect new management policies, product ranges and organisational changes.